Client Infighting

For a small and expanding company it’s important to establish the consistency of its clientele base. When venturing out into the business world it is commonly found that you will work with other small business owners such as married couples or prior friends. These types of clients have certain weaknesses such as getting divorced or questioning who amongst them has the most authority over the others. As a business you must be able to stay neutral when entering awkward positions and treat the parties involved equally. One of the most crucial components of professionalism is to remember to never play favorites when playing a role as a vendor of services. Other factors that may come up with ex-partners or couples who have been divorced are the complications in the way you do business by dividing the services amongst the pieces of the company. It is in these circumstances that you must not choice one over another and know the key people that you must deal with in order to keep the client’s business. For small business remaining in a professional state may lead to potential clients down the road if the company has split or changed. Decisions between the vendor and client must always be well thought out as well as brought to the attention of everyone who is involved. By keeping neutral and staying within the legal boundaries when dealing with touchy situations will help to avoid any snags or disagreements you might be stuck between.

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