Posts Tagged ‘Executive’

Discretion when Communicating with your Client’s Employees

Saturday, July 24th, 2010

In executive industries it is important to speak and function with professional mannerisms at all times. As individuals we must put forth an effort to keep both our personal and business lives separate from one another in order to provide a stable professional impression. At some points though we are put into difficult situations that force us to either give our personal opinions or get us involved as mediator in an office altercation. One of the worst case scenarios you want to be involved with is when a worker for one of your respective clients begins to vent about problems within the company. Being stuck in the middle of this issue could force you to pick sides and may jeopardize either one of the relationships that you are directly involved in.  Bringing controversial matters into the office can lead to big issues when the staff of the client shoots negative remarks and drama towards other portions of the client you provide services to. Although most people give immediate feedback whether positive or negative it’s important to realize that words can be twisted and can/will come back to bite you in the end. Its alright to sympathize with someone or give them personal advice, but make it a priority to keep it professional in order to maintain a healthy and loyal relationship with both the client and it’s employees. Even though certain office workers of clients may come to you and ask for your advice indiscreetly it’s important to remember that you owe it to yourself and your client to have the utmost loyalty. Everyone is entitled to their own opinion but you must use common sense to stay out of the crossfire and determine when dramatic situations are at their most critical.