It’s certain that on any road of life that you will always encounter bumps along your journey. The same applies for our careers and business relationships, which can leave us in question every so often. What happens when a long term client begins to refuses to pay for the work you provide? Sometimes even the best relationships can turn ugly within an instance and you must come to rough decisions. The first thought that a vendor will have is to threaten legal action rather than trying to work things out. Most of the time the consequences can run as deep as losing another business relationship and a once loyal customer. The key component in this scenario is that you and this client have worked together before seamlessly but have suddenly found each other in conflict of what is deemed fair. The client refuses to pay certain aspects of your invoice but still wants you to continue work on various projects. Should you continue and risk losing even more time or do you cut the client off completely? Sometimes you have to understand what the client has going on behind the scenes and give them some breathing room before making any hasty collections. As an individual you need to ask yourself if the cost of losing a long term client is worth the price of the work you have provided for them. If the differences can be worked out the potential work they may require of you in the future may even hold greater promises.
Posts Tagged ‘Legal Action’
A commonly seen mistake that a majority of companies make is not taking the time and putting in the effort when compiling professional documentation. When a quote, contract or other documentation are drawn up it’s very important that every minuscule detail is planned out and brought to the attention of everyone involved. Most often the case is that these documents are constructed poorly due to the rushed feeling of sending the information to the other party as quickly as possible. When the documentation is sloppy there is a higher risk of error and may cause legal issues to erupt if either of the parties have certain criteria that have not been met. Hidden costs and other underlying factors will not help the agreement in the slightest and may cause more painstaking time to be invested in the quest to establish an agreement. The documentation that a company uses in order to conduct these types of business must be of the highest quality in order to prove to the client that they are reputable, reliable, and professional. Another purpose of writing up detailed professional documents is to protect your company when involved in an exchange of services. Often when two parties enter into a disagreement the outcome can possibly escalate to legal action which can heavily impact your company and hurt the relationship even further. Contracts and other documentation should be as specifically detailed as possible and contractually binding in order to ensure that all aspects have been properly scoped out.