It’s a rare person indeed who likes to learn new business software. As a software development company we know that training is a major component to the successful adoption of new software. For enteryourhours.com we created tours, tutorials, and probably most importantly, we put the full system reference guide on our public website so even if you haven’t signed up for the free trial, you can start reviewing how to use the system.
When choosing a new software system, you’re up against more than just learning how to use it. Firstly, if you are a young company, you might find that truly good software can sometimes teach you a better way to run your business. Secondly, and this one applies more to the seasoned business, often you have old data that you don’t want to lose once you start using your new software. A lot of software systems have import and export capabilities that account for this, but even still, getting everything mapped perfectly can be difficult. There is no magic solution in these situations. Often it’s a matter of tedium and attention to details.
There are ways you can make the transition happen more smoothly. One thing you should always keep in mind is that shouldn’t try to hard to automate the process. If there is no easy, clean way to import your old data into the new system, consider the cost of hiring a temporary worker to enter it manually. You’ll often be surprised to find that the cost of the resources it would take to enter it manually are cheaper than the IT resources it would take to automate it perfectly. Another thing to consider is finding a good spot on the calendar to make the transition. If you can make the switch at the beginning of a quarter, or at the beginning of a new fiscal year, you might find that you can simply keep the old system running in tandem for a few months and instruct your staff to use the old system for older records.
Just make sure to compare the short term with the long term. Sure, it’s difficult to convert your billing system, or in fact, any software system. Just keep in mind that a little pain in the beginning can convert into a whole lot of pain saving in the long run.