Posts Tagged ‘Client Confidence’

The Beginnings of a Client Relationship

Tuesday, July 19th, 2011

The addition of a new client always brings with it various thoughts and questions as you try to get things off the ground. Initially once an agreement is made to work together each party has to ask themselves what they are willing to give in order to ensure a positive experience. As a vendor it is always a touchy subject on what you can do to instill trust in the client and prove yourself in order to earn their business. The client has to ask what exactly they are paying for and what services they will be receiving. In most scenarios a vendor will have to provide additional services in the beginning stages of a new relationship to give the client peace of mind. The vendor has to determine a sense of balance and the borders of what extra incentives can be given to the client. At times a new client might be looking for a quick simple fix and may not require any work other work outside their criteria. Other instances may oppose this scenario, where the client finds comfort in your company and brings promise of fresh future projects. As the vendor you need to use your perception to gauge how much you can put into a client relationship. A client that may have potential work in the future will be worth the extra investment. By being professional and offering your best values, the future of your relationship is limitless.



Websites for Professional Service Companies

Tuesday, August 31st, 2010


In the Professional Service Industry it’s highly important that your flagship company stands out amongst the sea of its competitors. With many people logging onto the internet today it’s difficult to even find one company that hasn’t expanded its branches towards the highly competitive internet. When reaching clients on the web many new components come into play, such as the appearance of the website, which directly represents the image of your company. The website will also establish your company’s credibility to potential clients, so by providing beneficial testimonials and samples of your previous work on the site, you would be instilling a sense of confidence in the client. It would also be highly recommended that you clearly define what you do and briefly explain why a client should/would use your services. The most common mistake companies make though is launching poorly planned websites on budgets much smaller than what is recommended for them. When competing for business over the internet you need to show evidence that you are a successful company with experience in the area of your expertise and industry. So when companies make a rushed website which is aesthetically unpleasant to the client, it defers business away by giving off an illegitimate image of your company. The saying “you get what you pay for” always remains true, it’s better to go a little over budget in order to get something that will be able to make you money back instead of saving a little up front and having no business at all.