Software Reference

How do I reactivate clients/workers?

Table of Contents  > Frequently Asked Questions > How do I reactivate clients/workers?

To reactivate a client, use the Client List filter to search for deactivated clients, by choosing Active = No.

Client List Filter:

The resulting list will now show a Re-activate link, which you can click to reactivate the client.

Note that the last column now shows Re-Activate links:


To reactivate a worker, use the Worker List filter to search for deactivated workers, by choosing Active = No.

Worker List Filter:

The resulting list will now show a Re-activate link, which you can click to reactivate the worker.

Note that the last column now shows Re-Activate links:

You might be wondering why workers/clients are deactivated and not permanently deleted? If the worker/client was associated with any other records such as invoices, bills, and payroll, then deleting the worker permanently would cause errors and inconsistent data. Also, it's possible for someone (a rogue employee for example) to purposefully or accidently delete a worker that should not have been deleted.
Related Topics:
How do I change the billing rate for a client, but have it be retroactive to hours already entered?
How do I keep charges off of detail page?
If I delete a client or a worker will it impact invoicing, monthly billing, etc.?
When I created invoices from the bill batch, I only see what was billed that period. I've made sure to receive payments from my clients, so now I want to show the total due on an invoice. How do I do that?
If I have a client with sub accounts, how do I filter each of those sub accounts on one invoice?
My Invoice is cutting off at the bottom. Is there a place within enteryouhours.com to adjust the margins?
I tried to filter my screen to show me data from several months back and it no longer appears to be in the system. Does the system erase old data?
Our workers can bill on every quarter hour, but I want them to bill .1 hour increments. Is there a way to do this?
I want to adjust a single amount on an invoice but the system won't let me.
How do you refund or credit a client if they have been overcharged?
Occasionally, I need to enter work that I want do for free. Basically, we want the client to see the work we are doing at no cost. How do I do this?
How do I apply a percentage discount to an invoice?
How do I edit a Time & Sales entry if I enter it incorrectly the first time?
How do I create an invoice and subsequent time entries when billing in advance, such as obtaining a retainer or deposit for future work?
Is the trial version different than the paid-for-version?
What if I need to change the main contact for our account?
This program has a lot of summary reports, but what if I want a report on one client, worker, etc.?
Is there a way to issue a credit memo?
How do I see how many workers I get?
How do I delete an invoice? If I delete an invoice will I lose all the entries as well?
Why can't I seem to edit some Time & Sales entries but not others?
My clients aren't receiving their invoice emails, or it's being marked as spam. What can I do to fix this?